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122 HP ProLiant DL360 Generation 4 Server Reference and Troubleshooting Guide
General memory problems are occurring
Action:
• Be sure the memory meets the server requirements and is installed as
required by the server. Some servers may require that memory banks be fully
populated or that all memory within a memory bank must be the same size,
type, and speed. Refer to the server documentation to determine if the
memory is installed properly.
• Check any server LEDs that correspond to memory slots.
• If you are unsure which DIMM has failed, test each bank of DIMMs by
removing all other DIMMs. Then, isolate the failed DIMM by switching
each DIMM in a bank with a known working DIMM.
• Remove any third-party memory.
• Run Insight Diagnostics to test the memory.
Server is out of memory
Action:
1. Be sure the memory is configured properly. Refer to the application
documentation to determine the memory configuration requirements.
2. Be sure no operating system errors are indicated.
3. Be sure a memory count error ("Memory count error exists" on page 122
) did
not occur. Refer to the message displaying memory count during POST.
Memory count error exists
Possible Cause: The memory modules are not installed correctly.
Action:
1. Be sure the memory modules are supported by the server. Refer to the server
documentation.
2. Be sure the memory modules have been installed correctly in the right
configuration. Refer to the server documentation.
3. Be sure the memory modules are properly seated.