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144 HP ProLiant DL360 Generation 4 Server Reference and Troubleshooting Guide
Network connection fails on remote communication
Because network connectivity cannot be guaranteed, it is possible for the
administrative client to become disconnected from the target server during the
ROM flash preparation. If any remote connectivity procedure fails during the
ROM flash online preparation, the ROM flash does not occur for the target
system. An error message describing the broken connection displays and the
program exits. Attempt to ascertain and correct the cause of connection failure,
and then restart the process.
Failure occurs during ROM flash
After the online flash preparation has been successfully completed, the system
ROM is flashed offline. The flash cannot be interrupted during this process or the
ROM image is corrupted and the server does not start. The most likely reason for
failure is a loss of power to the system during the flash process. Initiate ROMPaq
disaster recovery procedures.
Target system is not supported
If the target system is not listed in the supported servers list, an error message is
displayed and the program exits. Only supported systems can be upgraded using
the Remote ROM Flash utility. To see if the server is supported, refer to the
Software and Drivers Download website
(http://h18007.www1.hp.com/support/files/server
).
Erasing the System
CAUTION: Perform a backup before running the System
Erase Utility. The utility sets the system to its original factory state,
deletes the current hardware configuration information, including array
setup and disk partitioning, and erases all connected hard drives
completely. Refer to the instructions for using this utility.
Run the System Erase Utility if you must erase the system for the following
reasons:
• You want to install a new operating system on a server with an existing
operating system.