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148 HP ProLiant DL360 Generation 4 Server Reference and Troubleshooting Guide
• A list of each third-party software component installed, with the version
• A detailed description of the problem and any associated error messages
Linux Operating Systems
Collect the following information:
• Operating system distribution and version
Look for a file named /etc/distribution-release (for example, /etc/redhat-
release)
• Kernel version in use
• Output from the following commands (performed by root):
− lspci -v
− uname -a
− cat /proc/meminfo
− cat /proc/cpuinfo
− rpm -ga
− dmesg
− lsmod
− ps -ef
− ifconfig -a
− chkconfig -list
− mount
• Contents of the following files:
− /var/log/messages
− /etc/modules.conf or etc/conf.modules
− /etc/lilo.conf or /etc/grub.conf
− /etc/fstab
• If HP drivers are installed: