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Contents 5
Regulatory Compliance Identification Numbers..............................................................................225
Federal Communications Commission Notice.................................................................................226
Integrated Lights-Out Technology..........................................................................................74
Erase Utility............................................................................................................................75
Management Agents...............................................................................................................76
HP Systems Insight Manager..................................................................................................76
Redundant ROM Support .......................................................................................................76
USB Support and Functionality..............................................................................................78
Diagnostic Tools ................................................................................................................................79
Survey Utility .........................................................................................................................79
Array Diagnostic Utility .........................................................................................................80
HP Insight Diagnostics ...........................................................................................................80
Integrated Management Log...................................................................................................80
Keeping the System Current ..............................................................................................................81
Drivers....................................................................................................................................81
Resource Paqs.........................................................................................................................82
ProLiant Support Packs ..........................................................................................................82
Operating System Version Support ........................................................................................82
Change Control and Proactive Notification............................................................................82
Care Pack................................................................................................................................82
Battery Replacement 83
Troubleshooting 85
Server Diagnostic Steps .....................................................................................................................85
Important Safety Information .................................................................................................85
Preparing the Server for Diagnosis.........................................................................................89
Symptom Information.............................................................................................................90
Diagnostic Steps .....................................................................................................................91
Procedures for All ProLiant Servers ................................................................................................105
Hardware Problems ..............................................................................................................105
Software Problems................................................................................................................135
Contacting HP.......................................................................................................................145
Error Messages.................................................................................................................................153
ADU Error Messages............................................................................................................153
POST Error Messages and Beep Codes................................................................................186
Event List Error Messages....................................................................................................216
Electrostatic Discharge 223
Preventing Electrostatic Discharge ..................................................................................................223
Grounding Methods to Prevent Electrostatic Discharge ..................................................................224
Regulatory Compliance Notices 225