i need your support, but my comuter no respond, is very imposible enter in the pricipal serch, for example, internet explorer, enter by mozilla,and said too, check online for coockie browser,and impossible enter to my password and user name, please help me as soon as posible, annd excuse for my bad inghish, my e-mail is chaura56@hotmail.com my cel. phone is 321-230-4020 and home phone is 407-858-0718, thanks rosaura hernandez call me in spanich, i lost my licence........