The paper light won't go off and I cannot print. I had a jam yesterday but cleared it. There is paper in the tray; the paper is placed correctly in the tray; and the tray is closed correctly. I have pressed "Job Cancel" several times to clear all print items that have been sent to the printer. Finaly I have turned off the printer and this doesn't help. The printer was purchased about April 2007.

Asked by pat harrison on 09/16/2008 0  Answer

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