Canon Printer Product Support


Sep 15th, 2009 at 12:00am

trying to print from MacBook via Canon Pixma ip1600

for Canon Printer

Unable to print. green & orange lights flash alternately. Screen says: "Error Number : 5100 A problem has occurred with the printer mechanism. Cancel printing and turn off the printer. Wait a few moments, then turn the power back on. If the problem persists, contact one of the service centers." Followed instructions, does not fix problem. Ink cartridges are probably dried up; have not used printer for some time; hesitate to just replace them without any indication that could make a difference.

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