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Dell 968 All in One not receiving faxes...

I have a Dell 968 All In One Printer. I am able to send faxes however I am unable to receive faxes. I have a separate line which is our fax line and the fax recognizes income faxes as a fax. However it can't connect, it says connecting for about half a minute to a minute and then I get a message saying unable to connect. Anyone else have this problem and know how to fix it. I have triple checked to make sure the fax/phone lines are in the right spots.

Asked by Candice on 07/20/2009 6  Answers

ManualsOnline posted an answer 15 years, 2 months ago

The ManualsOnline team has found the manual for this product! We hope it helps solve your problem. Get the Manual Here

Ritchie posted an answer 15 years, 1 month ago

3 I have the same problem. Did you find a fix? rkg@g2property.com
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Candice posted an answer 15 years, 1 month ago

3 I just got off the phone with Dell support and am able to receive faxes now. The technician had me go into the fax menu and into: - Fax set-up - Dialing & sending - Max send speed He had me change the max send speed to 9,600 bps (mine was set at 33,600 bps as default).
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Ritchie posted an answer 15 years, 1 month ago

1 Thanks-i'll give it a try
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Candice posted an answer 15 years, 1 month ago

0 I just got off the phone with Dell support and am able to receive faxes now. The technician had me go into the fax menu and into: - Fax set-up - Dialing & sending - Max send speed He had me change the max send speed to 9,600 bps (mine was set at 33,600 bps as default).
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Ritchie posted an answer 15 years, 1 month ago

0 I still have the problem-I have given up.
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Kofi Boateng posted an answer 14 years, 11 months ago

0 when evere I scan document into pdf file, I can not attach it to my email it always tells me is too big even if it is only one paper
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