We have used this scanner for almost 3 years. Now when trying to scan a document, this message appears: "It is about time to replace the consumable. Please replace Pick Roller in the paper feeder if the feeding capability is deteriorated. Please refer to the Operator's Guid for details on replacement. (Code DS42005). What do we need to do?

Asked by Debbie on 12/10/2010 5  Answers

ManualsOnline posted an answer 14 years ago

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5 Click on start menu - programme files - scanner utility for microsoft windows - software operation panel - device setting - reset the consumable roller counters to zero. Job done
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5 I just went into control panel, scanners, properties of scanner and reset brake and pick up roller counts, this was done as administrator
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5 thanks...it works
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3 i have same problem. What do we need to do ?
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