I INSTALLED A BLACK CARTTIDGE (HP) AND IT DOES NOT SEEM TO BE WORKING. IT ASKED ME TO PRINT THE ALIGNMENT PAGE....THE BLACK PARTS DID NOT SHOW UP, BUT ON THE BOTTOM OF THE PAGE WAS A RED ARROW, CURVED AND AND EXCLAMATION POINT....NO WORDS!!!! I HAVE TRIED MULTIPLE TIMES TO ALIGN THE PRINTHEAD, CLEAN THE PRINTHEAD, COPY THE ALIGNMENT PAGE...IT IS ONLY THE NEWLY INSTALLED BLACK THAT DOES NOT WORK...ALSO HAVE TAKEN IT IN AND OUT TO MAKE SURE IT WAS "CLICKED" IN. TRYING TO DOWNLOAD THE MANUAL