Turn the printer around, disconnect the power, open the back of the printer, might be a little fiddley, you need to drop down the back panel and look inside there and you will probably find a very small bit of paper that when you take it out will open out to an A4 sheet jammed. Very difficult to find!

Asked by Suzie on 10/31/2008 1  Answer

ManualsOnline posted an answer 16 years, 1 month ago

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