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3 Troubleshooting my computer54
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Troubleshooting tips
This notebook computer incorporates an advanced design that delivers
onscreen error message reports to help you solve problems.
If the system reports an error message or an error symptom occurs, see
“Error messages” on page 54. If the problem cannot be resolved,
contact your dealer. See “Requesting service” on page 55.
Error messages
If you receive an error message, note the message and take the
corrective action. The following table lists the error messages in
alphabetical order together with the recommended course of action.
Error Messages Corrective Action
CMOS Battery Bad Contact your dealer or an authorized service center.
CMOS Checksum
Error
Contact your dealer or an authorized service center.
Disk Boot Failure Insert a system (bootable) diskette into the floppy
drive (A:), then press Enter to reboot.
Equipment
Configuration Error
Press F2 (during POST) to enter the BIOS Utility;
then press Esc in the BIOS Utility to reboot.
Hard Disk 0 Error Contact your dealer or an authorized service center.
Hard Disk 0 Extended
Type Error
Contact your dealer or an authorized service center.
I/O Parity Error Contact your dealer or an authorized service center.
Keyboard Error or No
Keyboard Connected
Contact your dealer or an authorized service center.
Keyboard Interface
Error
Contact your dealer or an authorized service center.
Memory Size
Mismatch
Press F2 (during POST) to enter the BIOS Utility;
then press Esc in the BIOS Utility to reboot.