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3 Troubleshooting my computer50
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Requesting service
International Traveler’s Warranty (ITW)
Your computer is backed by an International Traveler’s Warranty (ITW)
that gives you security and peace of mind when traveling. Our
worldwide network of service centers are there to give you a helping
hand.
An ITW passport comes with your computer. This passport contains all
you need to know about the ITW program. A list of available,
authorized service centers is in this handy booklet. Read this passport
thoroughly.
Always have your ITW passport on hand, especially when you travel to
receive the benefits from our support centers. Place your proof-of-
purchase in the flap located inside the front cover of the ITW passport.
If the country you are traveling in does not have an Acer-authorized
ITW service site, you can still get in contact with our offices worldwide.
There are two ways to access Acer for technical support and
information:
• Internet service worldwide (www.acersupport.com
)
• Technical support numbers in various countries
You can view a list of technical support numbers by following these
steps: (for Windows XP)
1Click on Start.
2Click on Help and Support.
3Click on Contact Acer.
You can also check Acer worldwide service centers by following these
steps:
1Click on Start.
2 Right click on My Computer, choose Properties.
3Click Support Information for more information about Acer
worldwide service centers.
TM420-e.book Page 50 Thursday, August 22, 2002 10:00 AM