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Troubleshooting12
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Q: No sound comes out from the speakers.
A: Check the following:
• The volume may be muted. Look for the Volume icon on the
taskbar. If it is crossed-out, click on the icon and deselect the Mute
option. You can also press the volume control/mute knob on your
USB keyboard to toggle the mute function.
• If headphones, earphones, or external speakers are connected to
the line-out jack of your computer, the internal or built-in
speakers are automatically turned off.
Q: System cannot read diskette, hard disk, CD or DVD information.
A: Check the following:
• Make sure that you are using the correct type of media.
• Check if the diskette is formatted correctly. If not, format it again.
Caution: If you reformat a diskette, you will lose any data on it.
Make sure the diskette, CD or DVD is inserted into the drive correctly.
• Check if the CD or DVD is clean and not scratched.
• Check your drive by using a good (i.e., undamaged) diskette or a
good disc. If your floppy drive, CD or DVD drive can not read the
information on the good diskette, CD or DVD there may be a
problem with the drive. Contact your dealer or technical support
center for assistance.
Q: System cannot write diskette, hard disk or disc.
A: Check the following:
• Make sure the media is not write-protected.
• Make sure that you are using the correct type of diskette. Check if
the diskette is formatted correctly. If not, format it again.
Caution: If you reformat a diskette, you will lose any data on it.