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Frequently asked questions
The following questions are possible situations that may arise during the use
of your computer and each is followed by easy answers and solutions to the
situation.
Q: I pressed the power switch but the system did not boot up.
A: Check the LED located above the power switch.
If the LED is not lit, no power is being applied to the system. Do any of the
following:
• Check if the voltage selector switch located on the rear panel of the
computer is set to the correct voltage.
• Check if you plugged the power cable properly into an electrical outlet.
• If you are using a power strip or AVR, make sure that it is plugged in and
turned on.
If the LED is lit, check the following:
• Is a non-bootable (non-system) diskette in the floppy drive? If yes,
remove or replace it with a system diskette and press Ctrl + Alt + Del to
restart your computer.
• The operating system files may be damaged or missing. Insert the start-
up disk you created during Windows setup into the floppy drive and
press Ctrl + Alt + Del to restart your computer. This will automatically
diagnose your system and make necessary fixes. However, if the
diagnostic utility still reports a problem, then you may have to perform
the recovery process to restore your system to its original default factory
settings.
Note: For more information about recovering your system,
refers to the RCD instruction sheet.
Q: Nothing appears on the screen.
A: Your computer's power management function automatically blanks the
screen to save power. Just press any key to turn the display back on.
If pressing a key does not work, you can restart your computer. If restarting
your computer does not work, contact your dealer or the technical support
center for assistance.
Q: The printer does not work.