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The Infrared Wireless Expert
ACT-IR2000UL
User’s Manual
© Copyright 2002-2007 ACTiSYS Corp. Page 17 of 20 Jul 6, 2007
Version. 1.6
10 TROUBLE SHOOTING
For help on general and miscellaneous problems you may be experiencing with your printing, refer to the
following pages for possible solutions. Look up your problem and try the solution.
Symptom Problem Solution
Can not establish link
(General)
1. The two IR devices are
not aligned properly.
2. Distance is too near or
far.
3. Device is inactivated
4. BIOS setting incorrect
5. Installation is not correct.
1. Properly align them
again
2. Move one device to a
proper distance.
3. Enable the device by IR
monitor.
4. Correct the BIOS
Setting.
5. Refer to un-installation
guide to remove the
device, then install
again.
File Transfer between
IR-equipped PDA and
ACT-IR device-attached
host computer stops before
finishing up and an error
message appears.
The infrared
communication is
interfered. For example,
something blocks out the
infrared beam or the burst
of string light source, etc.
Check to find out the
source of interference and
eliminate it before trying
again.
The device work well
before. But after I unplug it
then plug, it does not work
again.
Improper unplug and plug
procedure
Before you unplug it, you
should disable the device.
A
nd enable the device after
you plug it into your
computer