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Servicing
ADCOM has a technical service department to answer
questions pertaining to the installation and operation of your
unit. In the event of difficulty, please contact us for prompt
advice. If your problem can not be resolved through our
combined efforts, we may refer you to an authorized repair
agency, or authorize return of the unit to the factory. To aid us
in directing you to a convenient service station, please
indicate which major city is accessible to your home.
Trouble shooting
email and website info:
info@adcom.com www.adcom.cominfo@adcom.com www.adcom.com
info@adcom.com www.adcom.cominfo@adcom.com www.adcom.com
info@adcom.com www.adcom.com
Please include a return e-mail address for the reply.
Please address all mail inquires to:
ADCOM Service Corporation
10 Timber Lane
Marlboro, NJ 07746 USA
Please include a return address for the reply.
Phone or Fax inquiries to:
Phone (732) 683-2356
Fax (732) 683-9790
Mon - Fri 9AM - 5PM EST
Please direct inquiries to:
ADCOM Service Department
Please include a return phone or fax number for the reply.
Symptom
-Unswitched LED does not come on when the ACE-615 AC power cord is
plugged into an outlet
-Power button pushed in, but switched outlets are off and power LED glows
amber
-ACE-615 does not respond to 12v input
-No delay between accessories and amplifiers outlets
Possible Causes
-Outlet may be shut off at the main breaker box
-Unit may be in standby mode
-Remove any plug in the 12v trigger jack
-Power button must be pressed in for remote activation
-The trigger voltage maybe outside the allowable +
-
(5-12) volts
-Delay settings are incorrect. Return to authorized dealer for adjustment.
Factory settings are approximately ten seconds for amplifier turn-on and
thirty seconds for accessories turn-off.
Technical Specifications
Electrical
Input power..........................................120VAC, +/-10%, 5-/60Hz
Protection.......................................................15A Circuit Breaker
Internal Power Consumption.........................Less than 5 watts
Control Input..................................................+/-5V to 24V AC/DC
Total Output................................................................................15A
Environmental: Operating Temperature...............0 to +50 C
Storage Temperature...............-40 to +80 C
Filter
Noise: Normal Mode................-5dB at 5kHz; -38 dB at 300kHz
Common Mode........-3dB at 300kHz; -40 dB at 1 MHz
Surge Protection
Endurance................................................1,000 surges 6 kV; 3 kA
Clamping.............................................................................172 volts
Response Time........................................................................0 sec.
(Passive protection / always on)
Maximum Applied Pulse (Combination Wave):
• Voltage: 6,000 volts
• Current: Unlimited due to current limiting
• Joules: Unlimited due to current limiting
Mechanical
Dimensions....17”(430mm) x 12” (305mm) x 3.5”(89mm)
Weight..........................................................................10 lbs. (2.7 kg)
AC Cord............................................................................6 ft. (1.8m)