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SmartView Multiscreen Installation and Use Page 22
Step 5 - Run the upgrade program
The latest version of the SmartView Multiscreen firmware is available from the Adder
Technology website at www.addertec.com. The SmartView Multiscreen uses the
same firmware as the AdderView GEM product. The program and data files are
supplied as a pair e.g.
AVG129.EXE AVG129.HEX
and should be downloaded to the same directory on your PC. Run the file
AVGxxx.EXE (e.g. AVG129.EXE) and follow the on-screen instructions. During the
upgrade the display will show an upper case U and the dot will flash to show that the
upgrade is in progress.
The display will again show a lower case U when the download is complete. Move
option switch 7 to the OFF position to exit upgrade mode and start normal operation.
You may check the new firmware version by entering configure mode and using the
firmware version query function.
Some useful issues to bear in mind when performing flash upgrades
The upgrade program rewrites the SmartView's firmware code. If the upgrade
process is interrupted then the SmartView will have invalid code and will not be able
to operate. It is therefore good practice to ensure that the upgrade process is always
fully completed. A partial or failed upgrade may be rectified by performing another
upgrade. If the upgrade process is interrupted accidentally then you should
immediately repeat the upgrade process without moving switch 7 from the flash
upgrade (ON) position. Switch 7 forces the SmartView into flash upgrade mode and
prevents the upgraded code from being run. Running faulty or partially upgraded
code may have unpredictable results and may damage your SmartView or
computing equipment. For obvious reasons, the code that the SmartView uses to
perform upgrades is not itself upgradeable - a common problem on some flash
upgradeable products that could effectively be destroyed by a partial upgrade!
WARNING - Running faulty or partially upgraded code may have unpredictable
results and may damage your SmartView or computing equipment.