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58 ADAM-4570/ADAM-4571/EDG-4504 User’s Manual
This chapter explains how to solve some of the most common
problems you could encounter while using ADAM-4570/
ADAM-4571/EDG-4504. If you are still having problems after
reading this chapter, contact your dealer, or e-mail Advantech
for help.
“Configuration Utility can not find ADAM-4570/ADAM-
4571/EDG-4504”
1. Check POWER LED. If it is off, you have to check :
• Make sure the ADAM-4570/ADAM-4571/EDG-4504
power cable is plugged in, and the server is receiving
power.
• Check that the server’s network connector is plugged in
properly.
• Make sure your computer is properly connected to the
network.
• The input voltage is between +10V and +30V
2. Check LINK LED. If it is off, you have to check:
• Network Connection is OK
• Make sure your network is 10/100 Mbps
3. If the above are completed, it means the ADAM-4570/
ADAM-4571/EDG-4504 is okay. Next, check to see if the
ADAM-4570/ADAM-4571/EDG-4504 and the host are on
the same local area network.
“Configuration utility can find ADAM-4570/ADAM-4571/
EDG-4504 but cannot access ADAM-4570/ADAM-4571/
EDG-4504”