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Technical Support
After reading this User Guide, if you need additional assistance with this
product, please contact Aleratec Technical Support. Our technical staff will
be happy to assist you, but they may need your help to better assist you.
• Troubles - your questions about the DVD/CD Shredder DS18. Please
provide enough information about your problems so our technical staff
can recreate and diagnose it.
Technical Support Addresses and Phone Numbers
X By e-mail: support@aleratec.com
X By Telephone: 1-818-678-0484
Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacic
Time, Monday through Friday, excluding U.S. holidays.
Please try to call from a phone near your computer system.
X Access is available 24 hours a day, 365 days a year, via:
The World Wide Web at: www.aleratec.com
FAX at: 1-818-678-0483