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Antec Quality 3 year Warranty (AQ3)
Antec, Inc., warrants this product to be free from defects resulting from faulty manufacture
or faulty components under the following terms:
I. Warranty Length
Parts and labor are warranted for three (3) years from the date of purchase. Replacement
products will be warranted for the remainder of the warranty period or thirty days, whichever
is longer.
II. Who Is Protected
This warranty is enforceable only by the original consumer purchaser.
III. What Is And Is Not Covered
It is important to note that our warranty is not an unconditional guarantee for the 3-year
length of the warranty. Antec Products are made from the finest materials available
under our exacting manufacturing standards. But, like any other product, they are not
indestructible. Therefore, our warranty does not cover product damage that may result from
abuse or mishandling of the products, nor does it cover incidental or consequential damage.
Also, as with any product, it should be expected that component parts, moving parts, wheels,
etc. will show wear with use over time, and eventually may need to be refurbished or
replaced. This type of normal wear and tear is naturally not covered by our warranty, but
we will always be happy to provide you with prompt, high-quality repair service at a nominal
cost.
All Antec products are covered by this 3 year warranty except keyboards, monitors and any
product purchased before the inception of this warranty program which is November 1, 2000.
The following are not covered by the warranty:
1. Any product on which the serial number has been defaced, modified, or removed.
2. Damage, deterioration or malfunction resulting from:
a. Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature,
commercial or industrial use, unauthorized product modification, or failure to
follow instructions included with the product.
b. Repair or attempted repair by anyone not authorized by Antec, Inc.
c. Any shipment damage (claims must be made with the carrier).
d. Any other causes which do not relate to a product defect.
3. Cartons, cases, batteries, cabinets, tapes or accessories used with this product.
4. Antec, Inc. does not warrant that this product will meet your requirements. It is
your responsibility to determine the suitability of this product for your purpose.
5. Removal or installation charges.
6. Shipping charges.
7. Any incidental charges.
IV. Exclusion Of Damages
Antec's sole obligation and liability under this warranty is limited to the repair or
replacement of a defective product at our option. Antec shall not, in any event, be liable
to the purchaser or any third party for any incidental or consequential damage (including,
but not limited to, damages resulting from interruption of service and loss of business), or
liability in tort relating to this product or resulting from its use or possession.
V. Limitations Of Implied Warranties
There are no other oral or written warranties, expressed or implied, including but not
limited to those of merchantability or fitness for a particular purpose. The duration of
implied warranties is limited to the warranty length specified in Paragraph I.
VI. State Law And Your Warranty
This warranty gives you specific legal rights. You may also have other rights granted under
state law. These rights vary from state to state.
VII. Warranty Registration
It is not necessary to send anything to Antec, Inc. to register your products. In the event
that warranty service is required, Antec, Inc. will request proof of purchase (detailed
store receipt or invoice).
VIII. For Warranty Service
If the products need repair, return them to the dealer from whom you purchased the product.
All products returned to Antec for warranty service must have prior approval, which your
dealer can obtain by calling Antec, Inc. at (510) 770-1200.
If the repair is required within the warranty period, enclose the proof of purchase with the
defective product and return it to the dealer. During the warranty period, your product will
be repaired or replaced without charge, excluding shipping and handling.
To return your product for service, package the product securely in its original packaging
and ship it postpaid. Your dealer or Antec will not be responsible for damage due to
shipping. Remember to enclose your proof of purchase and a clear description of the
problem.
IX. For Out-of-Warranty Service
If the repair is required after the warranty period, there will be a charge for service and parts.
Contact Antec, Inc. at (510) 770-1200 ext. 330 for a repair estimate on your out-of-warranty
product.
X. How To Call For Technical Support At Antec
If you need help installing or troubleshooting a product call our Technical Support Voice
Message System at 1-800-22-Antec (1-800-222-6832). Because Antec, Inc. wants to
provide the convenient and comprehensive technical support our customers deserve, our
policy is to return your call within one hour if you call during our office hours, Monday
through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time. The customer service line is open 24
hours a day, every day. Messages left after office hours will be returned as soon as possible.
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