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13
PROBLEM AND POSSIBLE
CAUSE
S
OLUTION
UTILITY CIRCUIT BREAKER TRIPS
Utility circuit breaker trips during
normal operation.
100V models: In order to operate at the full VA rating of the 1500VA
product, the supplied 15A plug must be replaced with a 20A plug. This
change must be performed by qualified service personnel.
UPS OPERATES ON BATTERY ALTHOUGH NORMAL LINE VOLTAGE EXISTS
UPS input circuit breaker tripped. Reduce the load on the UPS by unplugging equipment and resetting the
circuit breaker (on the back of UPS) by pressing the plunger in.
Very high, low, or distorted line
voltage. Inexpensive fuel powered
generators can distort the voltage.
Move the UPS to a different outlet on a different circuit. Test the input
voltage with the utility voltage display (see below). If acceptable to the
connected equipment, reduce the UPS sensitivity.
BATTERY CHARGE AND BATTERY LOAD LEDS FLASH SIMULTANEOUSLY
UPS has shutdown.
The internal temperature of the
UPS has exceeded the allowable
threshold for safe operation.
Check that the room temperature is within the specified limits for opera-
tion.
Check that the UPS is properly installed allowing for adequate ventila-
tion.
Allow the UPS to cool down. Restart the UPS. If the problem continues
contact APC at, www.apc.com/supoport
.
DIAGNOSTIC UTILITY VOLTAGE FEATURE
Utility Voltage
The UPS has a diagnostic feature that displays the utility voltage. Plug
the UPS into the normal utility power.
Press and hold the
button to view the utility voltage bar graph dis-
play. After a few seconds the five-LED, Battery Charge, , display
on the right of the front panel shows the utility input voltage.
Refer to the figure at left for the voltage reading (values are not listed on
the UPS).
The display indicates the voltage is between the displayed value on the
list and the next higher value.
Three LEDs light, indicating utility voltage within the normal range.
If no LEDs are lit and the UPS is plugged into a working utility power
outlet, the line voltage is extremely low.
If all five LEDs are lit, the line voltage is extremely high and should be
checked by an electrician.
The UPS starts a self-test as part of this procedure. The self-test does not affect the voltage dis-
play.