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Option Switches
A set of 4 switches, located on the rear panel, can be used to change how the UPS operates. For typical
applications, all switches are in the down position as shown below.
Switch 1
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Regardless of the position of switch 1, the UPS will sound a loud continuous tone during low battery
conditions.
Switches #2 and #3
Switches #2 and #3 set the utility voltage value (transfer voltage) at which the UPS will switch to battery
power. If you know that your equipment will operate properly at any of the voltages less than 103 V shown in
the table, you can change to the corresponding switch positions. Changing the transfer voltage is desirable
when frequent line voltage excursions or line voltage distortion cause the UPS to use battery power too often.
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Switch #4 (500 and 650 VA models only)
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Troubleshooting
Use the table below to solve minor UPS installation problems. Consult the APC web site or contact APC
Technical Support Staff for assistance with complex UPS problems.
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Warranty
Customers may return their defective unit to APC for replacement or repair during the standard 2 year
warranty period. APC's standard procedure will be to replace the original unit with a factory-reconditioned
unit. Customers who must have the original unit back due to assigned asset tags and set depreciation
schedules must declare such a need at first contact with APC Customer Service. APC will ship out the
replacement unit once the defective unit has been received by the repair department. The customer pays for
the shipping to APC, APC covers ground freight transportation costs back to the customer.
Order replacement battery
The table below shows the APC part numbers for APC Back-UPS replacement battery cartridges (RBCs).
Replacements can be ordered from local retailers, APC, or the APC website at
http://www.apc.com.
sledomAV005dna0032CBR
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Battery replacement procedure
This procedure requires a coin or screwdriver.
Note: Please read the cautions in the APC Safety Information Guide first!
Battery replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS connected to
utility power and your equipment connected and "On" during this procedure.
Note: Once the battery is disconnected, the loads are not protected from power outages.
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Storage
Before storing, charge the UPS for at least 10 hours. Store the UPS covered and upright in a cool, dry
location.
Long term storage
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Service
Note: If the UPS requires service, do not return it to the dealer! The following steps should be taken.
1. Consult the Troubleshooting section to eliminate common problems.
2. Verify that no circuit breakers are tripped. A tripped circuit breaker is the most common UPS problem!
3. If the problem persists, consult the APC Worldwide Web site (www.apc.com) or call customer service.
•
Record the model number of the UPS, the serial number, and the date purchased. Be prepared to
troubleshoot the problem over the telephone with a technician If this is not successful, the technician
will issue a Return Merchandise Authorization Number (RMA#) and a shipping address.
•
If the UPS is under warranty, repairs are free. If not, there is a repair charge.
4. Pack the UPS in its original packaging. If the original packing is not available, ask customer service about
obtaining a new set. Pack the UPS properly to avoid damage in transit.
Note: Never use Styrofoam™ beads for packaging. Damage sustained in transit is not covered
under warranty (insuring the package for full value is recommended).
5. Write the RMA# on the outside of the package.
6. Return the UPS by insured, prepaid carrier to the address given to you by customer service.
APC contact information
……........………adanaC/ASU
..……........…………ocixeM
…….........……………lizarB
….………........……ediwdlroW
2724-008-008-1
5520-292,3520-292
1-27-21-0080
5375-987-104-1
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moc.cpa.www//:ptth
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moc.cpa@hcetcpa