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Troubleshooting Symptom Charts/Peripheral - 24
Known-good
StyleWriter,
ImageWriter, or
ImageWriter II does
not print
1 Verify that Chooser and Control Panel are set correctly.
2 Verify that printer driver and system software are not
corrupt.
3 Verify system software is version 7.5 or later.
4 Check printer DIP switches.
5 Replace printer interface cable.
6 Replace logic board. Retain customer’s SIMMs.
Known-good
LaserWriter does not
print
1 Verify that Chooser and Control Panel are set correctly.
2 Verify that printer driver and system software are not
corrupt.
3 Replace printer interface cable(s).
Doesn’t recognize
SCSI device
1 Check for proper SCSI termination.
2 Check that the SCSI cable is good and firmly connected.
3 Check the SCSI device manual for required software.