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Chapter 3 Tips and Troubleshooting 19
If Your AirPort Time Capsule Isn’t Responding
Try unplugging it and plugging it back in.
If your AirPort Time Capsule still won’t respond, you may need to reset it to the factory
default settings.
Important: Resetting your AirPort Time Capsule to factory default settings erases all of the
current settings and resets them to their original state.
To reset your AirPort Time Capsule to its factory settings:
m Use something pointed (such as a ballpoint pen) to press and hold the reset button until
the status light ashes quickly (about 5 seconds).
Your AirPort Time Capsule resets with the following settings:
 Your AirPort Time Capsule receives its IP address using DHCP.
 The network name is reset to Apple Network XXXXXX (where XXXXXX is replaced with
the last six digits of the AirPort ID).
 The AirPort Time Capsule password is set to public.
If your AirPort Time Capsule still doesn’t respond, try the following:
1 Unplug your AirPort Time Capsule.
2 Use something pointed to press and hold the reset button while you plug in your
AirPort Time Capsule.
If Your AirPort Time Capsule Status Light Flashes Amber
The Ethernet cable may not be connected properly, or there may be a problem with your
Internet service provider or with the AirPort Time Capsule settings.
If you’re connected to the Internet with a DSL or cable modem, the modem may have lost its
connection to the network or the Internet. Even if the modem seems to be working properly,