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52 Chapter 4 Problem, Meet Solution
Learning More, Service, and Support
Your MacBook does not have any user-serviceable parts, except the memory. If you
need service, contact Apple or take your MacBook to an Apple Authorized Service
Provider. You can find more information about the MacBook through online resources,
onscreen help, System Profiler, or Apple Hardware Test.
Online Resources
For online service and support information, go to www.apple.com/support. Choose
your country from the pop-up menu. You can search the AppleCare Knowledge Base,
check for software updates, or get help on Apple’s discussion forums.
Onscreen Help
You can often find answers to your questions, as well as instructions and
troubleshooting information, in Mac Help. Choose Help > Mac Help.
System Profiler
To get information about your MacBook, use System Profiler. It shows you what
hardware and software is installed, the serial number and operating system
version, how much memory is installed, and more. To open System Profiler, choose
Apple () > About This Mac from the menu bar and then click More Info.
AppleCare Service and Support
Your MacBook comes with 90 days of technical support and one year of hardware
repair warranty coverage at an Apple Store retail location or an Apple-authorized
repair center, such as Apple Authorized Service Provider (AASP). You can extend
your coverage by purchasing the AppleCare Protection Plan. For information, visit
www.apple.com/support/products or visit the website address for your country
listed below.