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Cursor Does Not Move At All
• The mouse may not have been detected by your
computer (see “Mouse Not Detected” above).
• The optical sensor may be blocked (see “Cursor Jumps
or Sticks” below).
• You may be using the mouse on an incompatible
surface. Make sure you are not using your mouse on a
transparent surface like glass or a reflective surface like
a mirror; on a rough or porous surface that is not
smooth; or on a surface with complex graphic and color
patterns.
Cursor Jumps or Sticks
• Dust, dirt, or crumbs may be lodged on the edge of the
optical sensor opening on the bottom of the mouse.
Simply gently blow or brush the obstructing material
away with a soft cloth. However, do not insert any
objects through the opening.
Mouse Sometimes Works and Sometimes Does Not
• Your computer’s power management and/or sleep
settings may be affecting the way the mouse works.
Please try changing these settings to see whether that
solves the problem.
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