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Corporate Headquarters
4991 Corporate Drive, Huntsville, AL 35805
TEL 866.286.2368 FAX 256.430.4030
www.avocent.com
Avocent, the Avocent logo, The Power of Being There, DSR, DSView
and Dambrackas Video Compression are trademarks or registered
trademarks of Avocent Corporation. All other marks are the property
of their respective owners. Copyright © 2004. Avocent Corporation.
0105-DSR-AB-BO
Q: I use remote control software to manage my remote
locations. How is this different?
A: The DSR branch switches connect to the keyboard, video
and mouse port of the computer. Unlike remote control
software, the DS Series products do not require a functioning
operating system, network stack, or application to be running
to access the computer. By connecting externally, a CTRL-
ALT-DEL command can be sent to reboot the computer. During
the boot up, the BIOS can be accessed or the boot can be
single stepped in order to troubleshoot boot problems. Remote
control software cannot give boot level access.
Q: Depending on my site, my link speeds can be different.
How do the DSR switches handle different speeds?
A: The DSR branch switches use the Avocent Dambrackas Video
Compression
TM
(DVC) algorithm. It provides selections to
reduce the number of colors, including a gray scale selection,
to operate over a variety of link speeds including speeds of
an analog modem.
Q: What are the differences between the branch switches?
A:
SWITCH TARGET DEVICE USERS
DSR1021 8 1 local/1digital
DSR1022 4 1 local/1digital
DSR1024 1 1 local/1digital
BRANCH OFFICES
Q: I have servers at multiple sites. How do I use the Avocent
DSR branch switches to provide access?
A: The DSR branch switches can be deployed wherever
computers or servers are located. They connect to your
network. Your technicians and administrators can access the
attached devices directly from their desk.
Q: How does this branch office solution work with the
DSView
®
software I have in my data center?
A: The DSR branch switches are part of the Avocent DS Series
KVM over IP switching solution. The DSR branch switches
are accessed using Avocent DSView management software.
Users do not have to learn a new interface since they would
use the same DSView software to access a server in the
data center or in a remote office.
Q: Can the DSR branch switches provide access to
other devices?
A: The DS Series has a wide variety of connection adaptors.
Use the VT100 serial adaptor to access routers, DSUs or
other networking devices.
Q: How do I get access if my network connection to a site
is down?
A: The DSR branch switches have a port that can be connected
to a modem. This provides access to the site when the
IP connection is not working. By connecting the router or
DSU to the DSR branch switch, you can diagnose WAN
or server problems.
Q: Sometimes I need to cycle power to a device to reset it.
How do I cycle power remotely?
A: The DSR branch switches have a power control port built into
the appliance. By connecting this port to an Avocent SPC
power control device, you can remotely check power starts
and cycle power. This means no more calling someone at the
location to explain which power switch they need to cycle.