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SHARK DSP110
6. WARRANTY
6. WARRANTY
§ 1 WARRANTY CARD/ONLINE REGISTRATION
To be protected by the extended warranty, the buyer must complete
and return the enclosed warranty card within 14 days of the date of
purchase to BEHRINGER Spezielle Studiotechnik GmbH, in accordance
with the conditions stipulated in § 3. Failure to return the card in due
time (date as per postmark) will void any extended warranty claims.
Based on the conditions herein, the buyer may also choose to use the
online registration option via the Internet (www.behringer.com or
www.behringer.de).
§ 2 WARRANTY
1. BEHRINGER (BEHRINGER Spezielle Studiotechnik GmbH including
all BEHRINGER subsidiaries listed on the enclosed page, except
BEHRINGER Japan) warrants the mechanical and electronic
components of this product to be free of defects in material and
workmanship for a period of one (1) year from the original date of
purchase, in accordance with the warranty regulations described below.
If the product shows any defects within the specified warranty period
that are not due to normal wear and tear and/or improper handling by
the user, BEHRINGER shall, at its sole discretion, either repair or replace
the product.
2. If the warranty claim proves to be justified, the product will be returned
to the user freight prepaid.
3. Warranty claims other than those indicated above are expressly
excluded.
§ 3 RETURN AUTHORIZATION NUMBER
1. To obtain warranty service, the buyer (or his authorized dealer) must
call BEHRINGER (see enclosed list) during normal business hours
BEFORE returning the product. All inquiries must be accompanied by a
description of the problem. BEHRINGER will then issue a return
authorization number.
2. Subsequently, the product must be returned in its original shipping
carton, together with the return authorization number to the address
indicated by BEHRINGER.
3. Shipments without freight prepaid will not be accepted.
§ 4 WARRANTY REGULATIONS
1. Warranty services will be furnished only if the product is accompanied
by a copy of the original retail dealers invoice. Any product deemed
eligible for repair or replacement by BEHRINGER under the terms of
this warranty will be repaired or replaced within 30 days of receipt of the
product at BEHRINGER.
2. If the product needs to be modified or adapted in order to comply with
applicable technical or safety standards on a national or local level, in
any country which is not the country for which the product was originally
developed and manufactured, this modification/adaptation shall not be
considered a defect in materials or workmanship. The warranty does
not cover any such modification/adaptation, irrespective of whether it
was carried out properly or not. Under the terms of this warranty,
BEHRINGER shall not be held responsible for any cost resulting from
such a modification/adaptation.
3. Free inspections and maintenance/repair work are expressly excluded
from this warranty, in particular, if caused by improper handling of the
product by the user.
This also applies to defects caused by normal wear and tear, in particular,
of faders, potentiometers, keys/buttons and similar parts.
4. Damages/defects caused by the following conditions are not covered
by this warranty:
s misuse, neglect or failure to operate the unit in compliance with
the instructions given in BEHRINGER user or service manuals.
s connection or operation of the unit in any way that does not comply
with the technical or safety regulations applicable in the country
where the product is used.
s damages/defects caused by force majeure or any other condition
that is beyond the control of BEHRINGER.
5. Any repair or opening of the unit carried out by unauthorized personnel
(user included) will void the warranty.
6. If an inspection of the product by BEHRINGER shows that the defect
in question is not covered by the warranty, the inspection costs are
payable by the customer.
7. Products which do not meet the terms of this warranty will be repaired
exclusively at the buyers expense. BEHRINGER will inform the buyer
of any such circumstance. If the buyer fails to submit a written repair
order within 6 weeks after notification, BEHRINGER will return the unit
C.O.D. with a separate invoice for freight and packing. Such costs will
also be invoiced separately when the buyer has sent in a written repair
order.
§ 5 WARRANTY TRANSFERABILITY
This warranty is extended exclusively to the original buyer (customer of
retail dealer) and is not transferable to anyone who may subsequently
purchase this product. No other person (retail dealer, etc.) shall be entitled
to give any warranty promise on behalf of BEHRINGER.
§ 6 CLAIM FOR DAMAGES
Failure of BEHRINGER to provide proper warranty service shall not
entitle the buyer to claim (consequential) damages. In no event shall
the liability of BEHRINGER exceed the invoiced value of the product.
§ 7 OTHER WARRANTY RIGHTS AND NATIONAL LAW
1. This warranty does not exclude or limit the buyers statutory rights
provided by national law, in particular, any such rights against the seller
that arise from a legally effective purchase contract.
2. The warranty regulations mentioned herein are applicable unless they
constitute an infringement of national warranty law.
The information contained in this manual is subject to change without notice. No part of this manual may be reproduced or transmitted in any form or by
any means, electronic or mechanical, including photocopying and recording of any kind, for any purpose, without the express written permission of
BEHRINGER Spezielle Studiotechnik GmbH.
BEHRINGER, SHARK and FEEDBACK DESTROYER are registered trademarks. ALL RIGHTS RESERVED.
© 2001 BEHRINGER Spezielle Studiotechnik GmbH.
BEHRINGER Spezielle Studiotechnik GmbH, Hanns-Martin-Schleyer-Str. 36-38, 47877 Willich-Münchheide II, Germany
Tel. +49 (0) 21 54 / 92 06-0, Fax +49 (0) 21 54 / 92 06-30