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TROUBLESHOOTING
27
MOUSE
The mouse is lost when I switch to a different port.
•Check that the USB mouse you are using is connected properly to the
Console of the KVM Switch.
•Disconnect and reconnect the USB cable attached to the channel with
which you are experiencing problems to re-synchronize the mouse
connection.
•Make sure the mouse works when directly plugged into
the computer.
• If the computer is coming out of standby mode, allow up to one
minute to regain mouse function.
• Deactivate power-management schemes on the PC with which you are
experiencing problems.
•Try a different mouse.
The computer boots up, but the mouse does not work.
•Make sure the mouse is properly connected to the Console.
•Disconnect and reconnect the mouse cable attached to the channel
with which you are experiencing problems to re-synchronize the
mouse connection.
• Connect the mouse to ports located on the Console.
•Try a different mouse.