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TROUBLESHOOTING
24
GENERAL
My computer does not boot up when connected to the Switch but works
fine when I connect the USB keyboard, video, and USB mouse directly
to the computer.
•Make sure that the KVM cables are properly connected between the
Switch and the computer.
•Make sure that the USB keyboard and USB mouse are properly
connected on the Console.
VIDEO
I am getting ghosting, shadowing, or fuzzy images on my monitor.
• If you are running high-resolution applications, use high-quality
cables to preserve signal integrity for maximum reliability.
•Check that all video cables are inserted properly.
•Check that the monitor you are using supports the resolution and
refresh-rate setting on your computer.
•Check that the graphics card you are using supports the resolution and
refresh-rate setting on your computer.
I am getting a black screen on my monitor.
•Check that all video cables are inserted properly.
•Make sure the 9V DC, 1A adapter is connected to the Switch.
• Connect your monitor directly to the computer to verify that your
monitor is functioning properly.
•Make sure the monitor you are using supports the resolution and
refresh-rate setting on your computer.
• Re-detect your monitor using your video card software.