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If your device is not charging or operating properly, take the following steps:
1. Disconnect the Laptop Power Adapter from its power source.
2. Verify that the correct power tip has been installed by checking the Power-
Tip Compatibility List. NEVER force a power tip into an electronic device.
3. Reconnect the Laptop Power Adapter. Check that all connections
are secure.
4. Plug the correct power tip into your electronic device. The device should
begin charging regardless of whether it is powered on or not.
5. Note that if the green power-indicator LED does not light, it may have simply
burned out.
6. If you are still experiencing problems, please contact Belkin.
Troubleshooting