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If you are having any problems with the installation or operation of
your new ErgoFit Wireless Optical Mouse, review the following
section. If the problem is not referred to below, or the suggested
solutions do not solve the problem, please contact our Technical
Support staff.
Why isn’t my pointer moving smoothly?
The ErgoFit Wireless Optical Mouse works well on a wide variety
of surfaces, especially those with textured and/or patterned
features. Problems will arise however, if you attempt to use the
ErgoFit Wireless Optical Mouse on mirrors, glass, or on some
half-tone-printed surfaces.
Why don’t the scroll functions work with my notebook?
Check to be sure that you have disabled your notebook’s trackball,
touchpad, or J-key in the BIOS; then, enable the external port so
that all your mouse’s functions will be available.
My USB mouse was not detected by the system and
won’t work. Why?
Please do the following:
1. Make sure your USB mouse is completely plugged into
the USB port.
2. Check the functioning of your system’s USB port in the
Device Manager page of System Properties. If there is a
circled exclamation point through the USB port’s icon, the
USB controller has some problem. Please try to uninstall and
then reinstall it, or contact your PC manufacturer’s technical
support department.
TROUBLESHOOTING