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The Keyboard and/or Mouse is/are not
detected or do not work after installation.
• Make sure the receiver cable is plugged
into the computer’s USB port.
• For optimal performance, place the receiver
at least eight inches (20cm) away from the
computer monitor, the computer, any external
storage devices, or other electrical devices.
• Make sure you have properly installed
the batteries. Test the batteries to make
sure they are not dead (you can do this
by installing them into another device).
• You may have other system devices that
are conflicting with the Mouse and/or the
Keyboard. Check the IRQ/address setting of these
devices for conflicts and change the settings
as required. Please refer to your computer
documentation or the manufacturer’s technical
support for assistance in making these changes.
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Troubleshooting