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Troubleshooting
Monitor Support
Monitor Support
I am getting ghosting, shadowing, or fuzzy images on my monitor.
• Check that all video cables are inserted properly.
• Check that the monitor you are using supports the resolution and
refresh-rate setting on your computer.
• Check that the graphics card you are using supports the resolution
and refresh-rate setting on your computer.
• Connect the monitor directly into the computer with which you are
having trouble to see if the problem still appears.
I am getting a black screen on my monitor.
• Check that all video cables are inserted properly.
• Connect your monitor directly to the computer to verify that your
monitor is functioning properly.
• Take your computer off standby mode.
• Check that the power supply is properly connected.
Keyboard Support
Keyboard Support
My computer does not detect my keyboard and I get a keyboard
error reported at boot up.
• Check that your keyboard cable is connected properly to the Switch.
Tighten any loose connections.
• Try swapping your keyboard with a different one.
Troubleshooting