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Troubleshooting
Problem Cause Correction
Automatic transfer switch does not
transfer to generator
1. Generator breaker open.
2. Generator voltage not acceptable.
1. Reset generator circuit breaker.
2. Refer to generator manual.
Automatic transfer switch does not
transfer to utility
1. Utility disconnect circuit breaker
open.
2. Utility voltage not acceptable.
1. Reset utility disconnect circuit
breaker.
2. Wait for utility voltage to return to
normal.
Generator is still running after switch
transfers to utility power
Engine cool down period. Engine should stop after 1 minute.
Generator is still running after utility
power is restored
1. Minimum engine run time has not
elapsed.
2. Fuse(s) in transfer switch is
defective.
1. Wait five minutes for transfer
switch to retransfer to utility power.
2. Check fuse(s) and replace if
necessary.