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TROUBLESHOOTING AND ROUTINE MAINTENANCE 10 - 3
Out of Memory The machine’s memory is full. (Fax sending or copy operation in process)
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
—OR—
Clear the data in the memory. To gain extra
memory, you can turn off Fax Storage. (See
Setting Fax Storage on page 6-2.)
—OR—
Print the faxes that are in the memory.
(See
Printing a fax from the memory
on page
4-7.)
(Printing operation in process)
Reduce print resolution.
Paper Jam Paper is jammed in the machine. (See
Printer jam or paper jam
on page 10-5.)
Unable to
Change
Unable to
Clean
Unable to
Init.
Unable to
Print
Unable to
Scan
The machine has a mechanical
problem.
—OR—
A foreign obstacle, such as a clip
or ripped paper, is in the machine.
Close the document support and the document
tray. Open the top cover and remove any
foreign obstacles from inside the machine. If
the error message continues, please follow the
steps below before disconnecting the machine
so you will not lose any important messages.
Then, disconnect the machine from the power
source for several minutes (which will erase all
faxes), and then reconnect it.
Check whether the machine has faxes in the
memory
1.Press Menu/Set, 9, 0, 1.
2.If the machine has no faxes, disconnect the
machine from the power source for several
minutes, and then reconnect it.
—OR—
If faxes are present, you can transfer them to
another fax machine. Go to Step 3.
Transfer faxes to another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode.
3.Enter the fax number to which faxes will be
forwarded.
4.Press Mono Start.
5.After the faxes are transferred, disconnect
the machine from the power source for
several minutes, and then reconnect it.
You can transfer the Fax Journal report to
another fax machine by pressing Menu/Set,
9, 0, 2 in Step1.
Wrong Paper
Size
Paper is not the correct size. Reload the correct size of paper (Letter, Legal
or A4), and then press Mono Start or
Colour Start.
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION