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TROUBLESHOOTING AND ROUTINE MAINTENANCE 14 - 12
Scanning Difficulties
TWAIN errors appear while
scanning.
Make sure the Brother TWAIN driver is selected as the primary source.
In PaperPort
®
, click Scan in the File menu and select the Brother
TWAIN driver.
Software Difficulties
Cannot install software or
print.
Run the MFL-Pro Suite Repair and Install program on the CD-ROM.
This program will repair and reinstall the software.
Cannot perform ‘2 in 1 or 4 in 1’
printing.
Check that the paper size setting in the application and in the printer
driver are the same.
Cannot print when using
Adobe Illustrator.
Try to reduce the print resolution.
When using ATM fonts, some
characters are missing or
some characters are printed in
their place.
If you are using Windows
®
98/98SE/Me, select ‘Printer Settings’ from
the ‘Start’ menu. Select the properties of the ‘Brother DCP-8040 or
DCP-8045D (USB) Printer’. Click ‘Spool Setting’ on the ‘Details’ tab.
Select ‘RAW’ from ‘Spool Data Format.’
“Unable to write to LPT1” or
“LPT1 already in use” Error
Message appears.
1.Make sure the DCP is on (plugged into the AC power outlet and
turned the power switch on) and that it is connected directly to the
computer using the bundled IEEE-1284 bi-directional parallel cable.
The cable must not go through another peripheral device (such as a
Zip Drive, External CD-ROM Drive, or Switch box).
2.Make sure the DCP is not displaying an error message on the LCD
Display.
3. Make sure no other device drivers, which also communicate through
the parallel port, are running automatically when you boot up the
computer (such as, drivers for Zip Drives, External CD-ROM Drive,
etc.) Suggested areas to check: (Load=, Run=command lines in the
win.ini file or the Statup Group)
4. Check with you computer manufacturer to confirm that the computer’s
parallel port settings in the BIOS are set to support a bi-directional
machine; i.e. (Parallel Port Mode – ECP)
“MFC is Busy” or “MFC
Connect Failure” Error
Message appears.
“MFC Connect Failure” If the DCP is not connected to your PC and you have loaded the Brother
software, the PC will show “MFC Connect Failure” each time you restart
Windows
®
. You can ignore this message or you can turn it off as follows.
Double-click “\tool\WarnOFF.REG” from the supplied CD-ROM.
The Scan key on the DCP’s control panel will not work unless you
restart your PC with the DCP connected.
To turn it back on. Double-click “\tool\WarnON.REG” from the supplied
CD-ROM.
DIFFICULTY SUGGESTIONS