Brother HL-8050N Printer User Manual


 
TROUBLESHOOTING 5 - 12
Solving Print Problems
Symptom Action
The printer prints
unexpectedly or it prints
garbage data.
Make sure the printer cable is not too long. We recommend that you use a
parallel cable that is less than 2 metres (6 feet) long.
Make sure that the printer cable is not damaged or broken.
If you are using an interface-switching device, remove it. Connect your
computer directly to your printer, and then try again.
Check that you have chosen the appropriate printer driver with 'Set as
default'.
Make sure that the printer is not connected to the same port that is also
connected to a storage device or scanner. Take away all other devices and
connect the port only to the printer.
Turn off Printer Status reporting in the Device Options tab in the printer
driver.
The printer cannot print full
pages of a document.
Press the Go button to print the data that is left in the printer.
If the Go button does not clear the error, reduce the complexity of your
document or reduce the print resolution.
Change the following settings in the supplied Windows
®
driver, and then try
again. The best combination of the settings below will vary depending on
your document.
Graphics mode
TrueType
TM
mode
Use printer TrueType
TM
fonts
The printer cannot print full
pages of a document. An error
message MEMORY FULL
appears.
Press the Go button to print the data that is left in the printer.
Reduce the print resolution or reduce the complexity of your document.
Expand the printer memory by adding a DIMM. See Memory expansion on
page 2-26.
The headers or footers appear
when I view my document on
the screen but they do not
show up when I print it.
Most laser printers have a restricted area that cannot be printed on. This
'unprintable area' is usually the first two lines and the last two lines of a page
(leaving 62 printable lines). Adjust the top and bottom margins of your
document to allow for this.