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USER’S GUIDE
5-10
Question Recommendation
Colors are light. You may have printed in Draft mode. Set to Normal
mode or Super Fine mode in the printer driver.
Some colors are missing.
• Clean the print head several times.
• Ink may have run out. Check to see if you have run
out of certain ink colors.
Check if the printer driver settings are correct.
Printed paper is damaged by
excessive ink.
Select the correct resolution for the media you are
using.
Printout is fuzzy.
• Clean the print head.
• Use Brother genuine ink and cartridges.
The space between lines of text
is narrower than you have set.
Black lines appears.
Check to see if there is an obstacle in the paper path.
Open the top cover and check.
Banding appears.
• Check to see if the media setting is correct in the
printer driver.
• You can carry out horizontal line alignment from
the printer driver. For details, see Help.
If the same problem still occurs, contact your dealer or our authorized service
representative.