Brother PT-1960 Printer User Manual


 
ii
Brother
®
90 Days/One Year Limited Warranty and Replacement Service
(For USA Only)
91
st
day to 1 year:
If the problem reported concerning your Ma-
chine is covered by this warranty and if you
first reported the problem after 90 days, but
before 1 year from the date
of original purchase, Brother will furnish, free
of charge (excluding labor charges), re-
placement part(s) for those part(s) of the Ma-
chine determined by Brother or its
Authorized Service Center to be defective.
You will be responsible for all labor
charges associated with repairs made af-
ter the first 90 days from original pur-
chase.
After 90 days from the original
purchase date, accompanying Consumable
and Accessory Items are no longer covered
by this warranty. If the Machine and/or ac-
companying Consumable and Accessory
Item(s) are not covered by this warranty (ei-
ther stage), you will be charged for shipping
the Machine and/or accompanying Consum-
able and Accessory Item(s) back to you
.
The foregoing are your sole (i.e., only)
and exclusive remedies under this
warranty.
What happens when Brother elects to
replace your Machine:
If you have delivered the Machine to an
Authorized Service Center, the Authorized
Service Center will provide you with a
replacement Machine after receiving one from
Brother. If you are dealing directly with Brother,
Brother will send to you a replacement Machine
with the understanding that you will, after receipt
of the replacement Machine, supply the required
proof of purchase information, together with the
Machine that Brother agreed to replace. You are
then expected to pack the Machine that Brother
agreed to replace in the package from the
replacement Machine and return it to Brother
using the air bill supplied by Brother in
accordance with the instructions provided by
Brother. Since you will be in possession of two
machines, Brother will require that you provide a
valid major credit card number. Brother will
issue a hold against the credit card account
number that you provide until Brother receives
your original Product and determines that your
original Product is entitled to warranty coverage.
Your credit card will be charged up to the cost of
a new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems of your original
Product are not covered by the limited warranty;
(iii) the proper packaging instructions are not
followed and has caused damage to the
product; or (iv) the warranty period on your
original Product has expired or has not been
sufficiently validated with a copy of the proof of
purchase (bill of sale). The replacement
Machine you receive (even if refurbished or
remanufactured) will be covered by the balance
of the limited warranty period remaining on the
original Product, plus an additional thirty (30)
days. You will keep the replacement Machine
that is sent to you and your original Machine
shall become the property of Brother.
Retain
your original accessory items and a copy of
the return air bill, signed by the courier.
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product.
Except for that repair or replacement as
described above, Brother shall not be liable
for any direct, indirect, incidental or
consequential damages or specific relief.
Because some states do not allow the
exclusion or limitation of consequential or
incidental damages, the above limitation
may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF
ALL OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
This Limited Warranty is the only warranty
that Brother is giving for this Product. It is
the
final expression and the exclusive and
only statement
of Brother’s obligations to
you. It replaces all other agreements and
understandings that you may have with
Brother or its representatives.
This warranty gives you certain rights
and you may also have other rights that
may vary from state to state.
This Limited Warranty (and Brother’s
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer
to this Product and your bill of sale date,
(2) describe the change to this warranty
and (3) agree to make that change.
Important:
We recommend that you keep all original
packing materials, in the event that you ship
this product.