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imageRUNNER 1300 Series Service Guide
imageRUNNER 1300 Series Service Guide Rev. 0 September 2002 Page 13
B. GPR-10 Drum Unit Limited Warranty
Canon U.S.A., Inc. and Canon Canada, Inc. (collectively "Canon") warrant the Drum Unit incorporated into the imageRUNNER Series product (the
"Product") packaged with this Limited Warranty (the "Drum Unit") to be free from defects in workmanship and materials under normal use and service,
other than exterior defects, such as nicks, scratches, or dents, for a period of 30 days after delivery to the original purchaser of the Drum Unit or use of it
to make 4,800 prints or copies (or a combination of both), whichever comes first. If the Drum Unit proves to be defective within this warranty period,
Canon shall, at its sole option, replace it without charge.
Following the expiration of the 30 day warranty period, and continuing for a period of ONE YEAR after delivery to the original purchaser of the Drum Unit
or use of it to make 19,200 prints or copies (or a combination of both), whichever comes first, Canon shall provide a credit ("Credit") to the original
purchaser toward a replacement Drum Unit if the Drum Unit fails to operate under normal use and service by reason of any defect in workmanship and
materials, other than exterior defects, such as nicks, scratches or dents. The Credit shall be a percentage of Canon's then current dealer price for the
replacement Drum Unit determined as set forth in the example below.
Warranty replacement shall not extend the original warranty period of the Drum Unit.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, RELATING TO THE USE OR
PERFORMANCE OF THE DRUM UNIT. NO OTHER EXPRESS WARRANTY, CONDITION OR GUARANTY, EXCEPT AS MENTIONED ABOVE,
GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE DRUM UNIT SHALL BIND CANON OR ANY AUTHORIZED
SERVICE PROVIDER. NO WARRANTY IS GIVEN ON ANY USED DRUM UNIT.
This warranty shall be void and of no force and effect if the Drum Unit is damaged as a result of (a) abuse, neglect, mishandling, or alteration of the
Drum Unit, a Product Accessory or a Product in which the Drum Unit is incorporated, electric current fluctuation, exposure to light, or accident, (b)
improper use, including failure to follow operating or maintenance instructions in, or environmental conditions prescribed in, Canon's operator's manual
or other documentation, (c) installation or repair by other than service representatives qualified by Canon who are acting in accordance with Canon's
service bulletins, or (d) use of supplies or parts (other than those distributed by Canon) which damage the Drum Unit or cause abnormally frequent
service calls or service problems. Nor does this warranty extend to any Drum Unit on which the original identification marks or serial numbers have been
defaced, removed, or altered.
NEITHER CANON NOR ANY AUTHORIZED SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE
(UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER), LOSS OF
REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE EQUIPMENT OR
SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE DRUM UNIT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS
BASED AND EVEN IF CANON OR ANY AUTHORIZED SERVICE PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY AUTHORIZED SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE
PURCHASE PRICE OF THE DRUM UNIT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER
ASSUMES ALL RISKS AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS
ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE ANY DRUM UNIT NOT CAUSED SOLELY AND DIRECTLY BY THE
NEGLIGENCE OF CANON OR ANY AUTHORIZED SERVICE PROVIDER. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN
THE ORIGINAL PURCHASER OF THE DRUM UNIT AND STATES SUCH PURCHASER'S EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
The defective Drum Unit must be returned to Canon, freight prepaid, in the original packaging with all necessary documentation (machine log, a sample
copy, warranty claim tag or other documents as required from time to time) to receive the Credit or replacement Drum Unit.
Credits will be based on the then current dealer price for the replacement Drum Unit, and will be pro-rated based on the copies made as indicated by the
service report submitted by the Canon Authorized Service Representative.
EXAMPLE OF CREDIT
Drum Unit inoperative after 9,600 prints or copies (or a combination of both) in less than ONE YEAR of use.
Calculation of the Credit may be illustrated by the following example:
Calculation: 19,200 – 9,600
= 9,600 = 50% of the dealer price of the replacement Drum Unit.
19,200 19,200
THIS WARRANTY APPLIES TO DRUM UNITS SOLD AND USED IN THE U.S.A. AND CANADA ONLY
CANON U.S.A., INC.
One Canon Plaza
Lake Success, New York 11042