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Troubleshooting
Chapter 4 Troubleshooting 129
Using the Trouble Shooter
The Trouble Shooter is a utility for solving printing problems in
Windows 95/98/Me or NT 4.0/2000. The Trouble Shooter checks for
system configuration setting errors, and if possible, makes automatic
corrections.
The Trouble Shooter does not detect problems related to hardware, such
as printer cable problems, parallel port failure, or ECP setting errors.
To start the Trouble Shooter, select the Canon LBP-810 Trouble Shooter
icon in the Canon CAPT Tools group. The Trouble Shooter checks the
following and corrects any problems:
❏ Free disk space in the drive containing the \Windows directory and
free memory
❏ Installed files
❏ Selected printer port (checks to see if usable)
❏ Registries
❏ RapidPort communication device drivers (Windows NT 4.0/2000)
❏ Language monitor
❏ Printer drivers
❏ Status Window
❏ Printer Properties settings
❏ Canon CAPT Tools program folder
If the Trouble Shooter encounters a problem, it displays an error message.
Each message includes several options, such as:
❏ How to correct the problem
❏ The problem cannot be corrected by the Trouble Shooter
❏ Continue troubleshooting
❏ Exit Trouble Shooter
❏ Display help information
If Trouble Shooter is used on a network printer client, it performs
network-related checks.
LBP810-01.book Page 129 Sunday, March 11, 2001 12:26 AM