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Part-4
43
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Part-4 USEFUL INFORMATION
Part 4
1. Troubleshooting
1-1 If the following things happen
Symptom/Problem Most common causes Solutions
1 E01 appears on the display.
Changing modes without complet-
ing transaction.
Return mode switch to where it stops buzz-
ing and press
p
.
2 E08 appears on the display. Sign on operation is not performed.
Prior to starting registration of any other
operation, press
Z
~
<
and then
:
.
3 E10 appears on the display.
Printer head (platen arm) is
opened or no paper roll.
Close the platen arm firmly or enter paper
roll.
4
No date on receipt.
Paper is not advancing enough.
Printer is programmed as a journal. Program printer to print receipts.
5
Drawer opens up after ringing up
only one time.
Department is programmed as a
single item dept.
Program the dept. as a normal dept.
6
Not clearing totals at end of day
after taking report.
Using X mode to take out reports. Use Z mode to take out reports.
7
Programming is lost whenever
register is unplugged or there is
a power outage.
Bad or no batteries. Put in new batteries and program again.
8
Register is inoperative.
Can’t get money out of drawer.
No power. Pull lever underneath register at rear.
Note: If you cannot resolve your difficulty, please visit http://casio4business.com.
1-2 In case of power failure
If the power supply to the cash register is cut by a power failure or any other reason, simply wait for
power to be restored.The details of any ongoing transaction as well as all sales data in memory are
protected by the memory backup batteries.
· Power failure during a registration
The subtotal for items registered up to the power failure is retained in memory.You will be able to
continue with the registration when power is restored.
· Power failure during printing a read/reset report
The data already printed before fhe power failure is retained in memory.You will be able to issue
a report when power is restorted.
· Power failure during printing of a receipt and the journal
Printing will resume after power is restored.A line that was being printed when the power failure
occurred is printed in full.
· Other
The power failure symbol is printed and any item that was being printed when the power failure
occurred is reprinted in full.
USEFUL INFORMATION