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10. Troubleshooting
The device will not turn on.
Cause: Discharged battery.
Solution: Charge the battery fully.
Key strokes not recognized even though the keyboard is
connected.
Cause: Sensitivity set too low.
Solution: Reset to higher sensitivity and restart the device.
Keyboard image is not visible even though the keyboard
operates.
Cause:
1. When brightness is set low, standby or off
2. The device is not charged.
Solution:
1. Set brightness high, normal or on
2. Charge the device.
Cause: The device is overheated.
Solution: Move it to cooler surroundings and wait for a short
time before restarting.
Cause: The device was not positioned on a flat surface.
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