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Scorpion™ GBC User Manual 20 August 2011
Returns Procedure
Returned merchandise must be sent prepaid and in the original packing, call tags will not be
issued. Package must be clearly labeled with a Return Merchandise Authorization Number (RMA
#). Products returned without an RMA # will be refused. Call CHAUVET® and request RMA # prior
to shipping the product. Be prepared to provide the model number, serial number and a brief
description of the cause for the return. Be sure to properly pack product, any shipping damage
resulting from inadequate packaging is the customer’s responsibility. CHAUVET® reserves the
right to use its own discretion to repair or replace product(s). As a suggestion, proper UPS packing
or double-boxing is always a safe method to use.
Note: If you are given an RMA #, please include the following information on a piece of
paper inside the box:
Your name
Your address
Your phone number
The RMA #
A brief description of the symptoms
Contact Us
World Wide
General Information CHAUVET®
5200 NW 108
th
Avenue
Sunrise, FL 33351
VOICE: 954.929.1115
FAX: 954.929.5560
TOLL FREE: 800.762.1084
Technical Support CHAUVET®
5200 NW 108
th
Avenue
Sunrise, FL 33351
VOICE: 954.929.1115 (Press 4)
FAX: 954.929.5560 (Attention: Service)
World Wide Web www.chauvetlighting.com