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viii Getting Started
Is the Notebook in Standby or Hibernation? . . . . . . . 3–3
Is the Notebook Overheated? . . . . . . . . . . . . . . . . . . 3–4
Is the System Unresponsive?. . . . . . . . . . . . . . . . . . . 3–4
Is an External Device Not Working?. . . . . . . . . . . . . 3–5
Are You Using All Available Documentation?. . . . . 3–5
Is Software Functioning Abnormally? . . . . . . . . . . . 3–6
Contacting Compaq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7
Preparing to Call Technical Support . . . . . . . . . . . . . 3–7
Taking the Notebook to a Service Provider. . . . . . . . 3–8
4 Identifying External Hardware
Display Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Pointing Device Components. . . . . . . . . . . . . . . . . . . . . . 4–2
Top Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Power Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Keyboard and Drive Lights . . . . . . . . . . . . . . . . . . . . 4–4
Power and Volume Controls . . . . . . . . . . . . . . . . . . . 4–5
Easy Access Buttons and Keyboard Keys. . . . . . . . . 4–6
Function and Keypad Keys . . . . . . . . . . . . . . . . . . . . 4–7
Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Vents and Jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
Left Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11
Right Side Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
Underside Components . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
Memory and Mini PCI Compartments . . . . . . . . . . 4–13
Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
Additional Standard Components . . . . . . . . . . . . . . . . . 4–15
Documentation and Restore CDs . . . . . . . . . . . . . . 4–15
Cord and Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16
Adapters and Accessories . . . . . . . . . . . . . . . . . . . . 4–17
Index