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"Compaq.com - Compaq Presario Series Maintenance and Service Guide - Models : 1683, 1685, 1687, 1688, and 1690
United States June 27, 2004
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Maintenance & Service Guide for Presario 1600 Series
(Models 1683-1694)
| Home Page | Notice | Preface | Product Description | Troubleshooting |
Illustrated Parts Catalog |
Removal & Replacement Procedures | Specifications | Pin Assignments | Battery
Pack Operations
Troubleshooting
Preliminary
Steps
Clearing the
Power-On
Password
Power-On Self
Test (POST)
Compaq
Diagnostics
Diagnostic Error
Codes
Troubleshooting
Without
Diagnostics
Solving Minor
Problems
Contacting
Compaq
Support
This section covers troubleshooting information for the Compaq
Presario Series Portable Computers. The basic steps in troubleshooting
include:
1. Follow the Preliminary Steps.
2. Run the Power-On Self-Test (POST).
3. Follow the recommended actions described in the
diagnostic tables, if you are unable to run POST or if POST
displays an error message.
When following the recommended actions in the Sections
on POST and Diagnostic Error Codes perform them in the
order listed. Rerun POST after each recommended action
until the problem is solved and no error message occurs.
Once the problem is solved, do not complete the remaining
recommended actions.
Note:
If the problem is intermittent, check the computer
several times to verify that the problem is solved.
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