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StorageWorks Fibre Channel
SAN Switch 8-EL by Compaq
DA-10647 North America — Version 7 — March 21, 2002
3
K
EY
F
EATURES
(continued)
Options
207104-B21: Multiple E-port Connectivity software option
167365-B21: Rack mount kit for 8- and 16-port SAN Switches
380561-B21: Short-Wave (500 meter) removable GBIC (single)
340412-B21: Long-Wave (10 km) removable GBIC (pair)
Warranty
Three year total; one-year on-site service, next business day response
Note: Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details.
S
ERVICE
& S
UPPORT
, C
ARE
P
AQ
AND
W
ARRANTY
I
NFORMATION
Software Product Services
• Standalone telephone support
• Rights to new license version
• Media and documentation updates
Hardware Product Services
• Installation services
• On-site maintenance (includes warranty support)
• Response time upgrades during the warranty period
• Post-warranty coverage
• RAID setup and performance consulting via statement of work
For additional hardware installation and maintenance information, please refer to the URLs listed below:
http://www.compaq.com/services/carepaq/us/install/
http://www.compaq.com/services/carepaq/us/hardware/
Warranty Upgrade Options
• Response - Upgrade on-site response from next business day to same day 4 hours
• Coverage - Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days
• Duration - Select duration of coverage for a period of 1, 3, or 5 years
Note: Certain restrictions and exclusions apply. Consult the Compaq Customer Support Center for details.