Filter
Top Products
Troubleshooting Guide A–11
Post Error Messages
1721-SMART
SCSI Hard Drive
Detects Imminent
Failure
None Hard drive is about to
fail. (Some hard drives
have a firmware patch
that will fix an
erroneous error
message).
1. Determine if hard drive
is giving correct error
message.
2. Apply firmware patch if
applicable.
3. Back up contents and
replace hard drive.
1782-Disk
Controller Failure
None Hard drive circuitry
error.
1. Run Computer Setup.
2. Clear CMOS.
3. Check cable seating/jumper
settings.
4. Run hard drive diagnostics.
5. Disconnect additional
drives.
6. Run the Drive Protection
System test if available.
7. Check
www.compaq.com/
support/techpubs/
customer_advisories/
for possible changes when
using Windows NT 4.0
Service Pack 4.
8. Replace the hard drive.
9. Replace the system board.
1800-Tempera-
ture Alert
None Internal temperature
exceeds specification.
1. Check that computer air
vents are not blocked and
cooling fan is running.
2. Verify processor speed
selection.
3. Replace the processor.
4. Replace the system board.
Numeric Codes and Text Messages
Code/Message Beeps Probable Cause Recommended Action
177620-006.book Page 11 Thursday, March 14, 2002 3:16 PM